Wednesday, October 26, 2011

I'm Sorry, We Don't Deliver to Your Area!?

EXCUSE ME?!?!?!

Today, I had a MAJOR craving for Jimmy John's.  That's right, I needed a little Freaky Fast in my life. There is a whole back story to this story, so I kinda have to start there. Well first off, it was snowing today so I had decided that I was going to NOT shower ( don't judge, I know you all do it too) and I WAS NOT going to get out of my pj's.  I had a court transcript to do ( super boring other than the fact that this gal was high on Xanax and driving) And when this craving hit, it came full force!!!!! I figured ordering in was the best idea because I could still get my work done while I waited for food to get to me. I was so excited so I gave them a ring and asked to place an order for delivery.  Here is our discussion:

Man: Thank you for calling Jimmy Johns ( excuse me what's your name and why aren't you saying Freaky Fast subs?!)
Me: I'd like to place an order for delivery.
Man: Can I get your name?
Me: Yeah it's Traci
Man: ( Who's name I STILL don't know) Okay and where do you live?
Me: Uh, Founders Village.
Man: Okay, Founders Village right? Ohhhhhhh.... We actually don't deliver there.
Me: Danggit.
Man: Yeah, but do you want to place an order for pick up?
Me: No thanks, if I am going to drive down there I will just eat it there.
Man: Okay, hope to see you soon.
Me: Uh-huh, bye.



For one..... I DO NOT live that far away from our local store. Maybe two miles ( my mother seems to think it's farther but it's really not, but I shall Google it for entertainment purposes... one moment please.) Alright so Google Maps says it's 5.8 miles, I was wrong... BUT STILL... WHY IN HEAVENS NAME  do we have such small delivery radiuses?! I mean at least the Chinese food places give you 15 miles or even 20 if it's a good place. But one with a less than 5 mile radius. Am I the only one who sees this as an issue?? I mean I wanted Jimmy Johns, the guy didn't know how much I was gunna order, and trust me it would have been plenty to justify the 5 mile drive to bring it to me. But no, they turned me down. They lost my business.


For those of you thinking well why didn't you just get your lazy ass up and drive there yourself?! I will tell you why, because I was bothered by the fact they don't deliver to my area. I don't live terribly far away and then remember how I mentioned that I didn't shower and was still in my pjs?? Okay and PLUS I have a two year old. Do you know how hard it is to get them bundled up to go anywhere. it takes a freaking Army to get a task like that completed.  Now, also, I can understand having a small radius if it was a company who delivered by bike ( and I did have this conversation with a friend) that totally makes sense, who wants to ride more than a mile on their bike to deliver food? NOT I!!! So I would not ask anyone else to do such things. But we have cars now people!

So here is what I have to say to Mr. Jimmy Johns. YOU CAN STILL BE FREAKY FAST IF YOUR DELIVERY ZONE IS LARGER THAN 5 MILES. IT'S CALLED A MOTHER EFFIN' GAS PEDAL! Get on that shit, this is the 21st century and it ain't no rocket science.  I'm taking my business to Jersey Mike's, even though I know I live outside their delivery radius.

Tuesday, October 11, 2011

Customer Service and Driving Etiquette

Well hello there. I know it's been FOREVER since I have logged on and actually wrote something. I apologize for that. I have been thinking a lot recently trying to come up with a blog idea, I didn't want it to be whiney, I wanted it to be funny, but.... This is what you are getting, a rant, about things that bother me in regards to people's driving habits ( which I have written about once before but this is new) and how I feel about TERRIBLE customer service. Come join me in my right!!! READYANDGO.....





Alright, here it is. I guess I will start with driving habits.... IF YOU DON'T AGREE WITH THE SPEED LIMIT, IT DOES NOT MEAN YOU GET TO CREATE YOUR OWN!!!!!!!! Seriously people, there is a speed limit for a reason. And this certainly goes both ways. For those of you who think the speed limit is too fast for the road ( MY FATHER)  that does not mean you should drive slow than the speed limit. For your safety, and for my mental health, DRIVE THE SPEED LIMIT. Us normal people usually like to do that, if not a few miles over. Kthanks for your cooperation. Now..... for those of you who think driving everywhere is the flipping Indy 500, you are sadly mistaken and I hope you crash and die.. A little harsh I know, but hey, that's what you get for being in such a rush. Again, as us NORMAL people like to drive, we usually do the speed limit, and on the highway "fast" is 5 miles over. And yet I still have people flying past me. Life isn't about winning and chances are you won't be the first person to make it where you need to go, I promise this to you.  Kthanks. Now for those of you who REFUSE to use your blinker... GET AWAY FROM ME. That's all I have to say about that, cause you guys make me poop my pants every time you get near me cause I have no idea what you are doing!!!!  I have road-rage, this I know, but seriously, I took a driver's ed course and it feels like the older people drive worse than us younger ones, and yet we get the blame!!! WTF IS WRONG WITH THAT PICTURE? Think about it.

Now for those of you who work in customer service jobs, don't take this personally. I have done my time in retail and I know how I did things ( put a smile on my face and then when the customer exits, talk shit about them) BUT do not act like you hate your job, don't want to serve someone, or be snotty while the customer is in your presence, whether it may be on the phone or in person. It's pretty easy, let me tell you. I am so sick of rude people serving me and I try to be nice. I GIVE UP. Don't you want my business, don't you want my money? I thought you did, but the way people have been acting lately I am not sure. I guess I don't get it. I used to always put on a happy face while I was working with a customer and then I could complain later. So what do I have to say about this?? SUCK IT THE EFF UP!!!


END RANT. Kthanks.